Privacy Policy

Paul Holmes T/A Snoozestation (“Snoozestation”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal data.

Data We Collect

• Personal details: name, address, phone number, email.

• Order details: products purchased, delivery arrangements.

• Payment information: securely processed via trusted third-party providers (we do not store card details).

• Marketing data: your preferences if you sign up to receive offers or newsletters.

• Website usage data: cookies, analytics, and tracking pixels (e.g. Google Analytics, Meta Pixel).

How We Use Your Data

• To fulfil your order and provide delivery.

• To handle customer service queries.

• To send marketing emails/texts (only with consent).

• To analyse and improve our website and services.

Third-Party Sharing

We share data only with trusted providers:

• Delivery partners (SGK Deliveries, DPD, or other contracted couriers).

• Payment processors (Stripe, PayPal, Klarna, etc., as applicable).

• Analytics/advertising tools (Google, Meta).

We never sell or rent your data.

Your Rights

You have rights under UK GDPR, including to:

• Request access to your data.

• Ask for correction or deletion.

• Withdraw marketing consent at any time.

• Lodge a complaint with the ICO (Information Commissioner’s Office).

For all privacy-related queries: paul@snoozestation.com.